We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...food safety, security and employee policies and procedures; the crew member position is responsible for providing quality products and... ...benefits and career programs which may vary from company-owned locations. About This Location 65 N. FRONTAGE ROAD EAST HAVEN, CT 06512...
Position Title:[[title]] Pay Range : $20.00to$20.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1485984 . The advertised program is an AI recruiting assistant that helps you...
...CDL-A Truck Driver at Riverside Transport summary: Riverside Transport seeks experienced Class A CDL truck drivers to haul dry van freight with a focus on a no-touch cargo experience and regular home time. Drivers earn up to $93,600 annually with additional bonuses,...
Looking for the perfect summer job, or a job you can work while still in school? Apply to join The Social Station's team of Social Media Specialists! Get real job experience at a tech company in The Lehigh Valley that will look great on your resume and allow you to make...
...Cheap meals, free cookies and competitive wages! Even better, no late nights to cut into your social life! We're looking to hireCrew Membersat our Goodcents location4920 W Thunderbird Rd Ste 102in Glendale, AZ . You can earn up to $12.15 an hour plus tips! This opportunity...