Pharmacovigilance Reporting Specialist (Quality Assurance) Job at AssistRx, Arlington, TX

UTdPQmxwVFBNbVNlMGRSaC9DWXBHR09DSEE9PQ==
  • AssistRx
  • Arlington, TX

Job Description

Quality Assurance Specialist

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.

A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....

Overview:

This role is responsible for leading the daily tasks associated with the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, client relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department manager and occasionally Senior Leadership in order to effectively maintain program operations and goals.

  • Monitoring associate calls and providing feedback to program managers on associate strengths/coaching opportunities
  • Reviewing associate case records to ensure program metrics are met
  • Preparing call center reports and tracking service trends
  • Participating in the creation and maintenance of program SOP's
  • Assisting with user acceptance testing of program platform (eCase, iAssist)
  • Monitoring program AE's

Job Tags

Similar Jobs

Five Below

Store Manager Job at Five Below

 ...At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff... 

Harrison & Burrowes

Construction Superintendent Job at Harrison & Burrowes

 ...seasonal employees during the peak of construction season. H&B has demolished, constructed...  ...and in water. Position: Heavy Highway Superintendent in Hudson Valley, NY or Vermont. The successful...  ..., reliable vehicle and willing to travel to job sites. Must be able to lift... 

North Dakota State University

Extension Parent Educator Job at North Dakota State University

 ...Description & Details: The Extension Parent Educator will work collaboratively with a team of Extension, research professionals...  ...to Cass County youth and adults. Fargo has an international airport; provides outstanding educational opportunities for students... 

PetSitter.com

Pet Sitter Wanted - Looking For A Reliable House/Pet Sitter. Need Someone To Petsit Who Can Be At Our Home Including, Overnight And Most All Day Job at PetSitter.com

 ...and let out to go potty. We do need someone here at our home most of the time, so someone who works from home would be a great fit. Or a college student...  ...would be. Two of our dogs sleep in the bed with us most nights, so they will most likely also sleep in the bed with... 

Kforce Inc

Senior Technical Recruiter Job at Kforce Inc

 ..., Market of the Year in 2021 & 2023, our Boston office is growingand we want you to be part of it. The Senior Technical Recruiter plays a critical role in fueling Kforces growth by connecting Great People together. The Senior Technical Recruiter executes sourcing...