Pharmacovigilance Reporting Specialist (Quality Assurance) Job at AssistRx, Arlington, TX

UTdPQmxwVFBNbVNlMGRSaC9DWXBHR09DSEE9PQ==
  • AssistRx
  • Arlington, TX

Job Description

Quality Assurance Specialist

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.

A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....

Overview:

This role is responsible for leading the daily tasks associated with the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, client relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department manager and occasionally Senior Leadership in order to effectively maintain program operations and goals.

  • Monitoring associate calls and providing feedback to program managers on associate strengths/coaching opportunities
  • Reviewing associate case records to ensure program metrics are met
  • Preparing call center reports and tracking service trends
  • Participating in the creation and maintenance of program SOP's
  • Assisting with user acceptance testing of program platform (eCase, iAssist)
  • Monitoring program AE's

Job Tags

Similar Jobs

Wyndy LLC

In search of a babysitter during the week near Job at Wyndy LLC

 ...In search of a babysitter during the week near 1075. Job includes providing care and supervision for multiple children. Must be reliable, experienced, and possess strong communication skills to interact with parents and maintain daily routines. Duties include creating... 

Nemours Children's Health

Medical Assistant (Primary Care, The Villages) Job at Nemours Children's Health

 ...Job Description Nemours is seeking a Medical Assistant (Primary Care, The Villages), FULL-TIME, to join our Primary Care team in The...  ...provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 20 primary care and... 

Adventist Health

Level II Registered Nurse (RN) - OR Circulate Job at Adventist Health

 ...Job Description Adventist Health is seeking a Registered Nurse (RN) OR Circulate Level II for a nursing job in Clearlake, California. Job Description & Requirements Specialty: OR Circulate Discipline: RN Start Date: ASAP Duration: Ongoing Employment... 

Vulcan Materials

Plant Operator Job at Vulcan Materials

 ...ll Do: Promote Safety. Take an active role in prioritizing safety throughout the operation for yourself and others at all times in accordance with MSHA and Vulcan standards. Plant Operation. Operate plant equipment to regulate flow of materials to and from conveyors... 

Addus HomeCare

Hospice LPN PRN Job at Addus HomeCare

Hospice of Virginia is hiring a PRN LPN to support Newport News and Virginia Beach . Come join our compassionate growing team of professional clinicians who make a difference in the lives of patients and families facing end of life journey. What We Offer Great...