Native German Speaker Needed to Work as Customer Service Specialist Job at Native German Speaker Needed to Work as Customer Service Spe..., China

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  • Native German Speaker Needed to Work as Customer Service Spe...
  • China

Job Description

We are looking for two native German speakers to work in DETECON China as customer ervice pecialists. Responsibility:--Provide service to customer via phone or Email in the manner of polite and professional way.--Handle customer request/incident base on project requirement and support process.--Trouble shooting and resolve customer’s daily IT related problem at 1st level.--Escalation base on support flow and tracking the ticket until the case closed.--Record and update ticket information in time.--Good communication skill, have passionate and patient attitude to serve customers.

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