Job Description

Job Description

Job Description

Scotch Institute of ENT , a division of ENT and Allergy Associates of Florida, is currently seeking an insurance verification specialist for a full-time position. Our main office is located in Wesley Chapel (Seven Oaks area) Monday-Friday and our second location is located in Trinity (New Port Richey) on Mondays, Tuesdays, Wednesdays and Fridays. This position will require commuting between offices. Our areas of focus are ENT (adult and pediatric), Hearing, Allergies, and Sleep Medicine. We have 3 physicians, a nurse practitioner, and a physician assistant.

Insurance Verification Specialist Description:

This is an excellent opportunity for an individual looking for a Full time, Monday -Friday Insurance Verification Specialist (IVS) position in the Wesley Chapel/Trinity area. This individual will verify and interpret benefits to ensure accurate cost estimates for patients. In addition, the IVS will assist patients and their families in obtaining any authorization, referral or pre-certification which may be required for payment of services. The IVS will be able to review benefits for ENT physician visits, allergy testing, and hearing testing. The IVS will also serve as a liaison for the patient to assist in education of payment options. The Insurance Verification Specialist will also perform all duties in a team environment demonstrating flexibility in work assignments and a commitment to the Department's mission and goals.

Insurance Verification Specialist Responsibilities:

• Verify, interpret and accurately document patient health insurance
• Document al patient conversations/ follow up efforts
• Forward information to office managers/providers/family members as necessary to assure understanding of medical benefits.
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Maintain hard copy patient records as well as the files stored in our EHR

Insurance Verification Specialist Requirements:

• Strong organizational skills.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• Must have extensive insurance verification and benefits knowledge.
• The ability to work in a team environment.
• Must have familiarity with payer contract language, i.e.: allowables, contracted rates, etc.
• Strong computer literacy and familiarity with online portal use for insurance based programs.
• Bi-lingual is a plus.

Benefits Insurance Verification Specialist Receptionist:

• Medical, Dental and Vision: Effective 1st of the month after 60 days of employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Time earned per pay period

Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Incumbent must also be able to assist patients in transferring from wheelchair to an exam chair, when necessary. Responsibilities may also require the incumbent to travel between ENTA offices for support purposes. The incumbent must also be capable of lifting up to 25 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

This company is an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

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