Job Description

Job Description

Job Description

DISTRICT MANAGER

ROLE SUMMARY – DISTRICT MANAGER

At Aubergine Kitchen, the District Manager is the bridge between the brand’s vision and

day-to-day execution in the stores — an inspiring leader who guides, supports, and

empowers General Managers to achieve exceptional results. With a strategic mindset and a

strong presence in operations, the DM ensures that each unit operates with excellence,

upholds company standards, and strengthens a culture of care, quality, and high

performance.

More than a supervisor, the District Manager develops leaders, provides consistent

feedback, identifies opportunities for improvement, and ensures each store is ready to

delight customers every day. Their role is to be an active mentor, a problem-solver, and a

guardian of Aubergine’s values — leading with vision, empathy, and consistency so the

brand grows sustainably and meaningfully.

SUPERVISORY RESPONSIBILITIES:

• Supervise and support multiple units, ensuring operational consistency, service quality,

and adherence to brand standards.

KEY DUTIES/RESPONSIBILITIES:

• Develop and train General Managers, fostering individual growth and team performance.

• Monitor key performance indicators (sales, food cost, productivity, customer satisfaction,

turnover, etc.) and propose corrective actions when necessary.

• Visit stores regularly, acting with proximity, observation, and a proactive attitude.

• Ensure financial and operational goals are met, identifying improvement opportunities in

each unit.

• Be a role model in organizational culture, promoting a positive, responsible, and

collaborative environment.

• Coordinate store openings, team integrations, and implementation of new standards.

• Mediate critical or complex situations with impartiality, firmness, and empathy.

• Facilitate communication between store teams and corporate leadership.

• Represent the brand with professionalism and passion, serving as an example of attitude

and alignment with Aubergine Kitchen values.

• Willingness to travel frequently between units, with consistent in-store presence.

• Availability for travel and training of team members during store openings.REQUIRED SKILLS/COMPETENCIES:

• English fluency – Ability to communicate clearly in English (essential requirement).

• Inspiring leadership, with the ability to develop managers and teams, driving high

performance in all assigned units.

• Strategic decision-making, with broad business vision and focus on consistent results.

• Ability to manage multiple stores, track KPIs, operational standards, and financial

performance of each unit.

• Strong organizational skills and attention to detail, ensuring consistent processes,

quality, and culture across all stores.

• Interpersonal and assertive communication skills, with the ability to guide, provide

feedback, and create a motivating and collaborative work environment.

• Time and priority management skills, with the ability to balance store visits, training, data

analysis, and support.

• Professional, ethical behavior and exemplary conduct, serving as a reference for leaders

and team members.

• Commitment to cleanliness, food safety, service excellence, and customer experience as

fundamental pillars.

• Analytical, resilient, and growth-oriented profile, capable of leading change and

improving results.

• Ability to manage conflicts with balance, empathy, and a solution-focused approach.

• Passion for people, healthy food, and a culture of exceptional service.

EDUCATION & EXPERIENCE:

• Must be at least 18 years old.

• Solid experience managing multiple units in the food or retail industry is highly desirable.

• Proven track record of effectively leading managers and achieving positive operational

results.

• Successful completion of company training and demonstrated deep knowledge of

organizational processes and values.

• Advanced knowledge or strong interest in KPIs, financial control, strategic planning,

people leadership, and talent development.

• Completion of Food Manager Certification course within 60 days of hiring.

PHYSICAL REQUIREMENTS:

• Available to work 50 hours per week or more, including weekends and holidays, according

to operational needs.

• Energy, focus, and resilience to work in a dynamic environment and lead under pressure.

• Ability to walk for extended periods during operational visits and perform hands-on storetasks when necessary.

• Ability to lift, push, and carry items up to 50 pounds (approx. 22 kg).

Founded in 2014 by a first-generation American family, Aubergine Kitchen is committed to making healthy eating straightforward, accessible, and enjoyable. The evergreen menu features flavors from around the world, made with only whole, natural ingredients.

Company Description

Founded in 2014 by a first-generation American family, Aubergine Kitchen is committed to making healthy eating straightforward, accessible, and enjoyable. The evergreen menu features flavors from around the world, made with only whole, natural ingredients.

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