Customer Care Representative Job at McKesson, United States

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  • McKesson
  • United States

Job Description

A company is looking for a Customer Care Representative to perform customer service activities on behalf of pharmaceutical manufacturers.

Key Responsibilities:
  • Manage client customer orders, including manual entry and verification of electronically submitted orders
  • Handle inbound calls and inquiries regarding order placement, status, and returns, triaging as necessary
  • Investigate and resolve customer issues related to shipments, pricing, and order discrepancies
Required Qualifications:
  • 1+ years of customer service or relevant experience
  • Ability to navigate multiple systems and work within Microsoft Suite
  • Experience with data entry and maintaining accuracy
  • Self-motivated with a strong sense of urgency
  • Basic proficiency in Excel and Outlook

Job Tags

Remote work,

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