Job Description

Join us as a Complex Claims Director to take on key responsibilities within a world-class claims function.

Make your mark in Claims

As a Complex Claims Director, you will be responsible for handling all aspects of architects and engineers professional liability claims from inception through conclusion brought against insureds. The responsibilities for this role include making coverage determinations, investigating losses, evaluating, and projecting potential exposures, setting judgmental reserves, developing and implementing resolution strategies, managing outside law firms, working with underwriting on policy terms, trends and promoting client relationships.

How you will create an impact

• Focused on Architects & Engineers Professional Liability, you will be responsible for a portfolio of claims from coverage inquiry through legal liability assessment and quantum analysis, to timely and accurate resolution.
• Your goal will be timely, accurate and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense you will actively promote and demonstrate the principles of Treating Customers Fairly in claims handling.
• You will communicate regularly with internal and external stakeholders in your role as an Architects & Engineers Professional Liability claims expert and thought leader.
• As a valued member of the team, you will work closely with our underwriting partners to provide feedback on claim exposures and trends to inform decisions on the portfolio.
• You will also contribute to continuous improvement in Claims by ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.

What youll need to succeed

• Experience handling third-party liability claims, litigation or other related experience. Architects and engineers professional liability and construction claim and/or litigation experience preferred.
• Experience with professional liability or other financial lines policies.
• Bachelors Degree or equivalent required. Multi-state adjuster licenses and/or JD preferred.
• Experience in negotiation, mediation, arbitration and ADR skills in third party claims.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• The ability to influence claims and non-claims stakeholders by effectively directing claims strategy.

Ready to take your career to the next level? We would love to hear from you.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

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