Job Description

Bell Services- Full Time, $20.39/Hour + Gratuities at Aulani, A Disney Resort & Spa summary:

As a Bell Services team member at Aulani, A Disney Resort and Spa, you will assist guests by transporting luggage, delivering items to rooms, and helping with vehicle-related services. This role requires excellent guest service skills, the ability to work various shifts including overnight, and a valid driver’s license. You will play a key part in ensuring a positive guest experience through direct interaction and support both indoors and outdoors in varying weather conditions.

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• 100% full coverage of healthcare for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles. Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles.

Responsibilities :
Bell Services

• Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
• Care and Storage of guest property
• Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
• Excellent communication skills and high guest service expectations
• Greet Guests with positive, friendly and helpful attitude
• Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
• Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications :

• Valid Hawaii driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months)
• Ability to drive manual/automatic transmission
• May be required to work Graveyard shifts if needed
• Previous experience in a Hotel/Resort environment preferred
• Previous experience working in a parking facility with type service (airports, business office building, private parking structures
• Knowledge of Hawaiian/Japanese language preferred

Preferred Qualifications:

• Previous experience in a Hotel/Resort environment
• Previous experience working in a parking service type facility (i.e. airports, business office building, private parking structures)
• Bilingual preferred- Knowledge of Hawaiian/Japanese language
• Previous computer and/or cash handling experience

Additional Information :
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

SUBMITTING YOUR APPLICATION
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The pay rate for this role in Hawaii is $20.39 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Keywords:

bell services, guest luggage transport, hotel guest services, valet services, guest assistance, resort hospitality, customer service, vehicle assistance, shift work, Disney resort

Job Tags

Hourly pay, Full time, Work at office, Shift work, Night shift, Weekend work, Early shift,

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